What We Do

Every piece of work we do is tailored to our client’s particular situation at a given time. The specialisms that our people bring to bear are underpinned by deep knowledge of how to manage people through what can sometimes be difficult circumstances. We respond to the challenges that frequently arise in business where intervention is required to bring things back on track.

Our services span the following groupings:

People

Governance and Organisation; Skills and Competence.

Governance principles for all areas of a business must be aligned; otherwise ensuing conflict means the business strategy cannot be implemented, and corporate goals will not be met.

We provide advice and guidance on the fundamentals of governance and work with you to design the organisation best able to deliver strategy. This can be extended to include control and reporting processes to embed the governance principles. We also provide implementation support for organisational change.

Performance

The best organisation structure with the best people still might mean the business is not performing at its optimum levels. No-one can afford to be an underperforming business either through a higher cost base or less effective customer service.

We support all aspects of performance management:

  • re-structuring and consolidation
  • cost reduction
  • management reporting
  • performance improvement programmes
  • business performance measurement systems.

Our rigorous diagnostics cover every dimension of an organisation – and underpins our practical advice.

Process

How something is carried out has a massive impact on the staff, the customer and the bottom line. To make sure the impact is universally positive, we examine every aspect of an organisation. Our key efforts are in ensuring that ultimately the way things are done are the most effective, and that they are done in the right way in the right place. Specific examples of what we tackle are:

  • Workflow Assessment
  • Analysis
  • Design
  • Project and Programme Leadership
  • Project Management & Evaluation
  • Strategy Implementation
  • Documentation of policies procedures and practices

Research and Analysis

Utilizing a number of tried and tested research techniques – both qualitative and quantitative methods – we offer context specific tools incorporating action research,systems theory, case studies; focus groups; sampling; literature reviews; interviewing; data analysis and report composition. In particular our research techniques are customised to the following arenas:

  • Organisation
  • Market
  • Financial
  • Process
  • Product

Corporate Issues

Compliance with EU and UK Legislation Increasingly business is confronted with a plethora of complex and complicating regulations and directives from the European Union that require tight deadline implementation and compliance.

Having extensive experience of the EU decision-making process and how these are translated into national contexts, issues around for instance: technical harmonisation, public procurement, intellectual property rights, the Euro, Environment, and Social Security, are areas of our portfolio that we are happy to offer compliance auditing guidance and advice on.