You don’t have to take our word for it – read what our clients have to say about us.

Yorkshire Building Society

Capability Gap were asked to provide leadership on our Mortgage Regulation Programme to help us run and manage a series of strategically important projects all needing to comply with impending legislation. This has been done with energy and commitment, with moreover and added benefit for us in that we have gained project management tools and techniques to help our organisation when they are no longer with us.

Martin Stewart General Manager Retail, Yorkshire Building Society.

Halifax Plc

Well honed competence at problem analysis demonstrated, presenting candid and erudite solutions in a timely manner. The personal enthusiasm and appetite together with extensive experience enable effective work and communication at all levels in an organisation, regardless of the size of the business.

Peter Jeffs former Head of Head Office Operations & Assitant General Manager Halifax Plc.

Comcast Teesside

As a newly appointed manager, I found the coaching truly inspirational. The practical approach taken delivers results whilst making a real difference to personal development, enabling people to reach their true potential.

Customer Operations Manager Comcast Teesside.


Highly effective operator able to deliver results in a wide range of organisations and across various functions. If you are looking for results – then look no further.

Clive Lord, Chief Operating Officer, Sotheby’s.

Comcast Cable

Rapid and effective solutions were delivered in process design and development for the startup of a new operational department required to meet the demands of a rapidly expanding business.

Customer Operations Manager, Comcast Cable.